Tuesday, May 5, 2020

ICT Issues at Workplace

Question: Discuss about the ICT Issues at Workplace. Answer: Introduction Many of the organizations have great procedures and policies and follow proper rules and regulations, even then the unethical behavior is still a big issue for them. In this study, ethically questionable or ethical dilemma situation associated with ICT at the organization is discussed. And Doing Ethics Technique (DET) is used to examine the ethical concern related to ICT. Ethical Isssue Main Issue Ethics are represented as the ethical value that assists the variables like respect, integrity, trustworthiness, openness, and privacy for securing organizations environment as the sustenance of the organization entirely rely on it. On the other hand, ICT is characterized as IT and communication technology, for instance, hardware, software, the internet, and telephone utilized for sharing and communicating essential data inside as well as outside of the company (Gijbels, Raemdonck, Vervecken, Van Herck, 2012). Hereby, ethically questionable or moral dilemma situation accompanying to ICT that was faced by my organization four months earlier is analyzed, where I and other members of the management team identified some whistle-blowers who continuously shared essential and secretive data of organization with others illicitly. Other related issues In this case information like product details and its design and even information about forthcoming merchandise had been communicated and shared illegally with organizations competitors. To make work of employees simpler and diminish human efforts, my organization always used new technology. With the assistance of PDAs, checked copies and E-mails of every project, information has been easily distributed by the organizations employees (McLean, 2011). The Internet, printer, as well as laptops and much more software and hardware, are utilized by the workers to share or reveal essential or secretive information. Workers utilize their own cell phones to message or email secretive data to others. DET have been utilized so that the issues related to morals or ethics in the organization can easily be managed. Our rivals prepare methodology in the same way as the administration had designed or planned to expand the business by propelling new products. It was a situation where employees had sh ared crucial information about the organization for extra facilities and money with the organizations competitors (Meyer, 2015). The vital data was being communicated and shared by the team of employees who use to conduct development and research activities for the organization. The essential information was being distributed with the assistance of employees with the help of their own mobile phones and official E-mail-ids. Facts Related to issue The higher level management team of our organization attempted to examine the facts by making an examination group who might use SWOT examination procedure to discover escape clauses of the organization as well as the existing position of our rivals. The technological framework of each worker was being completely checked by the examination team using employees official email-ids. At last, it was found that RD department mailed essential information and data to our rivals (Dale, 2016). Non-ethical and Ethical Issues It was also discovered by the assessment group that the scanned reports comprising of product configurations were being sent to the contenders. The major issue which prompted to this mistake was the appraisal thing which was not at all made for RD team and they didn't even get payment according to market standards. These were some of the reasons related to legitimate, practical, and social prospects of ethics. Our marketing team had discovered that the upcoming products which we had discussed in earlier meetings have been propelled by our rivals in the market. The marketing team had complained the top management regarding such fraudulent activities by emailing them from their official email-ids. Who is affected The organization's stakeholders were badly affected as they had invested a large portion of the money for our upcoming products which we were going to launch in the market. If we take this affects in a positive way, then it helps stakeholders to be careful before investing in the organization (Meyer, 2015). Ethical Issues and its implications If I have to describe all these issues in one line, then this procedure was completely a whistle-blowing procedure. The workers overlooked their ethical quality for earning name and fame. The established hypothesis of ethics depends on Teleological and Deontological perspectives. The Deontological perspectives concentrate on profound quality, and the Teleological perspectives concentrate on accomplishing things without thinking about the outcomes. This case is connected with the Teleological viewpoint. The management of our organization was blamed by our stakeholders because the share prices of stakeholders were falling, therefore, there is no guarantee that they will invest their finance with us so these are some of the implications of these ethical issues. Steps taken to solve this issue The online articles or blogs were being publicized and individuals came to properly know about the organizations working standards in the society. The management team installed new software so that all whistle-blowing team members could easily be tracked during the time when they are doing such type of activities. The management has been appointed an examination team so that the technological gadgets that were utilized by our workers could be examined timely to prevent dishonest activities (Hollingworth Valentine, 2015). Options to solve Issue The first alternative is that the management should pay the group according to the market prices, and furthermore give yearly evaluations. The second choice is that the electronic gadgets ought to be given to all workers, for example, scanner, printer, laptop, punch cards, phones, etc. and these devices should only be utilized during office timings and ought to be followed on a regular basis by our investigation team members. Best Option to solve issue The second alternative will prove to be suitable because of workers entry as well as exit time tracking. The investigation team enters email ids of employees to track personal gadgets being utilized by our workers. In addition, workers will be aware of checking of their work performance which will make a superior workplace situation. The workers ought not to be permitted to use own gadgets since workers can duplicate and share the data anytime. The management of our organization should have an intellectual property using software which tracks activities and performance of employees. Conclusion This study has concluded that employees should maintain ethics while using the technology in an organization. The workers were informants as well as shared and communicated the essential data to the contenders about their forthcoming products. Therefore, organizations should regularly track the behaviors, activities, and performance of the employees and track the technologies given to every employee on a persistent basis. References Dale, O. (2016). Ethical issues and stakeholders matter.Addiction,111(4), 587-589. Gijbels, D., Raemdonck, I., Vervecken, D., Van Herck, J. (2012). Understanding work?related learning: the case of ICT workers.Journal Of Workplace Learning,24(6), 416-429. Hollingworth, D. Valentine, S. (2015). Erratum to: The Moderating Effect of Perceived Organizational Ethical Context on Employees Ethical Issue Recognition and Ethical Judgments.Journal Of Business Ethics,128(2), 467-467. McLean, A. (2011). Ethical frontiers of ICT and older users: cultural, pragmatic and ethical issues.Ethics And Information Technology,13(4), 313-326. Meyer, M. (2015). Positive business: doing good and doing well.Business Ethics: A European Review,24, S175-S197.

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